Warranty

Effective Date: 1/1/2014

At Kick Ash Basket, we stand behind the quality of our products and want our customers to be fully satisfied with their purchase. Please review our warranty policy below:

Limited Warranty Coverage

  • Kick Ash Basket offers a limited warranty on our products from the original date of purchase.
  • This warranty covers manufacturing defects in materials and workmanship under normal use.
  • The warranty applies only to the original purchaser and is non-transferable.

What Is Covered?

  • Structural defects or material flaws that affect the product’s performance.
  • Manufacturing defects in workmanship.

What Is Not Covered?

  • Normal wear and tear, including scratches, dents, discoloration, or minor cosmetic damage.
  • Damage caused by misuse, abuse, improper installation, modification, or unauthorized repairs.
  • Damage resulting from exposure to extreme conditions (heat, cold, moisture, etc.).
  • Products purchased from unauthorized sellers or third-party resellers.

Warranty Claim Process

  1. Submit a Claim
    • Contact our customer support team at [customer support email or phone] with your order details and a description of the issue.
    • Provide clear photos or videos of the defect.
  2. Claim Evaluation
    • Our team will review your claim and determine if it falls under warranty coverage.
    • If approved, we will offer a replacement, repair, or store credit, at our discretion.
  3. Resolution
    • If a replacement is issued, we will cover the cost of shipping the new item to you.
    • In some cases, we may request the defective item be returned before issuing a replacement.

Limitations & Disclaimer

  • This warranty is limited to the original retail purchase price of the product.
  • Kick Ash Basket is not liable for any indirect, incidental, or consequential damages arising from product use.
  • This warranty does not extend any implied warranties beyond the stated warranty period.

For any questions or to initiate a warranty claim, please contact our customer support team.

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